Shipping Policy
At Surroor House, every order is prepared with care and dispatched as quickly as possible.
Please go through our updated shipping guidelines below:
📦 Delivery Time -
All orders are processed within 1–2 business days.
After dispatch, the estimated delivery time for all locations is:
5-10 business days
Delivery time may vary slightly depending on your pincode and courier workload.
⚠️ Important Notes -
Incorrect/incomplete address may lead to failed delivery or re-shipping charges, which must be paid by the customer.
COD charges (if applicable) are non-refundable.
Once an order is shipped, delivery timing depends on the courier company.
✅ Surroor Trust Statement -
You can trust us — we ensure that no customer will ever face any kind of scam or unfair treatment from our side.
We are a genuine brand and we value your trust more than anything else.
At the same time, we are a growing startup, and having a few clear rules is important for our future and for maintaining quality in everything we do.
These policies help us deliver responsibly while still giving you the best possible experience.
📢 Whenever you need help, just contact us — we’re always here for you -
WhatsApp - +91 82008 63407
Instagram - @surroor_house
Email Id - surroorhouse@gmail.com